Lindsay is the first point of contact for all our sales enquiries. She has extensive product knowledge of all our services and is therefore in a great position to advise clients and prospects on the best interactive solution for their event.
Her background in Travel and Recruitment provide the skills required for her role. She is highly competent in managing all aspects of a project, from sales through to execution and follow-up.
Favourite event venue
The Orbit Lounge Bar, Sydney. It’s on the 47th Floor of Australia Square the views are amazing.
Lynne makes a great impression whenever she’s on-site and we are constantly asked for her to be booked on the next project. She always goes beyond the call of duty to ensure not only that the job gets done, but that the client is as relaxed and re-assured as they can be. Lynne’s confidence-building with clients comes from extensive experience in her role as Technical Manager, coupled with her previous experience as a software trainer.
Favourite event venue
Hyatt Regency Boston. The most friendly, helpful conference and banqueting team I’ve ever worked with.
Hugely experienced with over 20 years in the events industry, Phil came to Crystal following a stint operating the then cutting-edge Watch Out system. Before that, he enjoyed a successful career in theatre. As well as delivering flawless events in some of the most high-profile situations, Phil is constantly scanning the horizon for new technical innovations to bring to the Crystal stable.
Most memorable event
A small workshop in San Francisco with Robert Redford’s Sundance organization.
Chris has been Crystal Interactive’s MD since July 2006, and leads on major facilitation projects as well as training others in using our unique blend of event interactivity.
A qualified teacher, Chris has been using his classroom management skills in the commercial arena for the last 12 years. He honed his facilitation skills conducting workshops within management consultancy firms (such as Cap Gemini and Ernst and Young), and now facilitates live and virtual conferences all over the world.
Pet hate at conferences
Cold and/or weak coffee. (I love my coffee!)
Jacqui is a key contact for all new clients and is able to inform them on all of Crystal's event solutions.
Her experience in the events industry ranges from being a professional dancer travelling the world, to conference management in Dubai. Jacqui has an enthusiastic approach to her work and her customer service skills mean you'll always get service with a smile!
Pet hate at conferences
Lack of vol-au-vents at the buffet ;)
Dom is a founder member of Crystal and has pioneered text based audience response for large groups from its earliest, formative days. Dom enjoys working with clients, advising them on the best way to maximise the use of Crystal at live, virtual and hybrid events.
As Operations Director, Dom also focusses on maintaining and improving the high quality delivery of our existing services along with bringing to market the latest, exciting new audience response services.
Pet hate at conferences
Groups of people walking out of the room before the final speaker has finished. How rude is that!
With over a decade of event management experience, and two years managing a specialist interactive keypad company, Jim is well-qualified to advise our clients on the best interactive solution to meet their event objectives. His thoughtful and thorough approach, right from pre-event planning through to delivery of an event, ensure you are ideally prepared for your big day.
Jim manages key accounts and, as our resident keypad expert, runs our Keypad Masterclass.
Pet hate at conferences
Catering staff 'jangling' teaspoons before refreshment breaks.
Neil is an accomplished integrated media and live communication specialist with experience in all forms of live communication - including conferences, educational and training events, motivational meetings, product launches and executive forums.
He has international experience in launching and developing substantial exhibition, print and on-line assets as a media owner; as well as developing live communication strategies for global organisations and major brands, in an agency capacity. Neil brings to Crystal his substantial knowledge of events and their strategic benefits to an organisation.
Most memorable moment on-site
The entire delegation came down with instant and violent food poisoning, and the CEO demanded everyone make themselves sick immediately!
Nick has overseen the development of Crystal’s technology since 2004. In this role he is well-equipped to support all of our technical managers while on-site. He also works on-site supervising the larger-scale, more technically-complex events.
Most memorable event
A launch event, for which real-time breakout sessions took place right across Europe. Responses – from thousands of delegates – were fed back to a central point at ExCeL London.
As a media production graduate, James knows how demanding an event environment can be. His excellent communication skills and professional manner means he's responsive to any challenges faced onsite. iPods and iPads are second nature to James and his ability to learn quickly means he's able to deliver and help develop Crystal's interactive services.
Most memorable moment onsite
Meeting James Caan and showing him how Crystal Mobile worked; it felt as if I was on Dragons Den!
With a wealth of cross-functional experience, John is responsible for the creation of systems and procedures that support the finance, sales and marketing operations at Crystal.
His background working in finance in the travel and facilities management industries, has given him the commercial awareness to be able to manage the daily finances of the company, ensuring positive cash flow and maintaining excellent external relationships with our clients and suppliers.
Favourite conference city
Tokyo - vibrant, crowded, visually spectacular
Being so familiar with Crystal's hardware means that when on-site, Ed can fulfil the role of Technical Manager as well as effectively and efficiently fix any hardware or software problems should they arise. His interest in technology means that he will quickly find a technical solution to an event challenge.
Ed loves gadgets and is a keen adopter of anything new, if you're evaluating a new laptop or phone ask Ed as he's probably already tried it!
Favourite conference city
Berlin (Good beer and a great city!)
When not on-site with Crystal, Kalle fixes bugs for large software companies. That should tell you all you need to know about him: he’s at ease with the most complicated technical situations and shows single-minded determination in getting problems ironed out.
Most unlikely venue experience
In the middle of the desert surrounded by tanks!
Admired by many of our clients as a consummate multi-tasker, Stephen always thinks about the whole picture when on-site: "What does my client need to successfully deliver their conference?", rather than "What have I been paid to do?" His speed and dexterity, both with Crystal and more widely with his graphics skills, make him an invaluable team-member on-site.
Favourite conference city
London (it's such a great city!)
One of our most experienced on-site technical managers, and also Crystal’s Head of Marketing, Meeta brings a professionalism to her work that has been praised by many of her clients. This trait also serves her well as the Head of Development for our technical team, ensuring a consistently high performance from all staff while on-site.
Most memorable event
Once, when my birthday coincided with the end of a four-day conference, I was presented with a cake and everyone, including the delegates, sang Happy Birthday! I was very embarrassed.
